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Here is a list of questions people often ask when booking their dogs in for grooming,

hopefully you will find it helpfull but if you can not find your answers do not hesitate to contact me.

Q - What is the best age to start having my dog groomed?
A - As soon as your puppy has had it's vaccinations it should come into the salon for an introduction just to get used to the sights and sounds, the earlier your dog experiences being groomed the more they will enjoy it in later life. Grooming should start with the owner ASAP this will allow the dog to see grooming as part of everyday life, please ask us for advice on the correct tools for your breed of dog as using the wrong equipment can hurt and frighten them causing problems for future grooming and clipping.

Q - How often should I groom my dog?

A - Grooming on a daily basis would be great, however it is dependent on the breed for example a Lhasa in full coat would need grooming every day but a Labrador could be done weekly. Please ask us for guidence to suit your dog.

Q - How often should my dog be professionally groomed/clipped?
A - All dogs, regardless of breed or coat type, benefit from a visit to a groomer every 4 to 12 weeks, depending on the breed of your dog and type of clip required. In the summer months their coats harbour pollen, grass seeds and mites. In the Winter they live in centrally heated houses which drys out their skin and coat. Just as people need regularly deep grooming, so do dogs.

Q- Can you trim my dog without giving it a bath?
A - The dogs coat must be scrupulously clean, dead hair needes to be removed by prepping and brushing to get a good finish so we must bath the dogs ourselves to ensure your dog looks it's best after grooming. Also trimming a dirty coat damages our equipment & creates a higher risk of skin issues, therefore we would have to charge a higher price to groom the dog without a bath.

Q- Can you wash my dog in our own shampoo?

A - If your dog is on a medicated or prescription shampoo we are happy to use this for your dogs groom, however human shampoo is not designed for dogs as we have different Ph, and will strip the natural oils from his/her coat. All our shampoos and conditioners are designed especially for dogs and we will use a shampoo to suit your dogs coat type and skin condition.

Q - Can I stay with my dog when being groomed?
A - Although we understand the owner’s desire to stay with their pets, we strongly advise against it. Instead of acting as a calming agent, the owner’s presence can actually agitate the pet. It can be distracting for the Groomer and for the dog, causing accidents. It makes the groomer’s job very difficult, if not impossible, if your pet is constantly trying to get to you. It might be difficult to believe, but the pets usually become more calm and cooperative once the owner leaves.

Q - What If my dog/cat will not allow you to wash and clip him/her?
A - In these rare cases we will suggest a plan of action for the owner depending on the problem.

Q - Will you clip my dog how I want him/her to look?
A - Of course! We are happy to trim your dog to your requirements whether that is a traditonal trim or a total clip off, however we cannot work miracles and if your dog is matted we may have to do a different trim to make your dog comfortable.



Call or text Ruth on 07411 324597

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